Frequently Asked Questions

• To find tickets at a favorable price, you should start searching and booking tickets 4-6 months before departure. Favorable days for searching are Tuesday, Wednesday, Thursday.
• Do not forget about the catalog of airline discounts on our website, where offers are updated every 10 minutes.
• Subscribe to "Price Change Notifications" for your desired destination. Enter your email and receive an email every time the price changes.

Visit the website of the airline company or use the application, open the "flight check-in" page. Enter all the required data (booking number, last name) and follow the further instructions. If you are registered on the website, enter your personal account. As a result, you will receive a boarding pass, which you should print out.

Rules of popular airlines:

• UIA: Online check-in for economy-class passengers on regular flights starts 48 hours before the flight, on charter flights - 24 hours before. For business and premium-economy class – 14 days before. Ends 2 hours before the flight.
• SkyUp: Flight check-in is currently only available at the airport. It starts 2-3 hours earlier, ends 45 minutes earlier.
• Wizz Air: Starts 48 hours before the flight and ends 3 hours before the flight. For those who have bought seat selection - 30 days before.
• Ryanair: Free online registration starts 48 hours in advance. Attention: Registration at the airport will cost you 45-50 euros.

Here is a basic list of medications (adjust according to your needs):

• Medicines you take regularly.
• Antipyretic drugs ("Solpadein", "Paracetamol", "Nimesulide").
• Painkillers ("Ibuprofen", "Nurofen").
• Anti-diarrheal drugs (Imodium, Loperamide).
• "Rehydron" during dehydration.
• Sorbent in case of poisoning (activated charcoal).
• Antihistamines for allergies ("Zyrtec", "Cetirizine").
• Tablets for motion sickness ("Drama").
• Enzyme preparations for overeating ("Festal", "Mezim").
• During the cold season: cold drops, lozenges for the throat.
• Bandage, cotton, plasters, hydrogen peroxide.
• Sunscreens ("Panthenol"). Note that standard insurance does not cover treatment for sunburn!

Claims can be made only before leaving the airport control area!

1. Go to the Lost and Found / Baggage Claim counter.
2. Make a report on damage or theft of luggage (Damage and Pilferage Report). You will receive a document with a unique number.
3. Write a complaint within 7 days and send it to the airline by e-mail. Attach copies of the act, ticket, luggage tag and a photo of the damaged luggage.
4. The airline takes 3-6 months to consider the claim. In case of satisfaction, they will provide you with bank details.

Yes, it is possible at number 5 of Yuri Gagarin or Ketevan Tsamuli Ave. 82 to buy air tickets, also online on our website.

Yes, it is possible in our office.

To buy a ticket, you must have an active plastic card and the amount on the card. You can buy a ticket online through our website or in our offices.

Buying tickets online is absolutely 100% reliable. It is impossible to lose money or not receive a ticket. Try it yourself and you will be convinced of the simplicity and speed of the system - it takes 1000% less time than visiting tourist offices.

• Discount for children under 2 years is 90%-95% (rarely free).
• For children from 2 to 12 years old, the average discount is 10-20%.
• You will save the most money if you buy the ticket 2-3 months before departure.
• We often have promotions. Follow us Facebook page.

It is necessary to have a valid foreign passport with you. Some destinations require additional documentation (visa, insurance). It is not mandatory to present the printed e-ticket at the airport.

2 hours before your scheduled flight.

The first thing you should do is wait for 24 hours to pass after booking (check the Spam/Junk folder too). If this period has expired, contact us or the company from which you purchased the ticket. There is nothing dangerous - you will not be charged until the ticket is sent to you.

You will receive the confirmation of the reservation within 3 minutes, and the e-ticket will take an average of 10 minutes to 1 hour (during business hours). The maximum waiting time is 24 hours.

Tickets purchased from us are electronic and do not require coming to the office. The ticket will be sent to the e-mail specified during the purchase, which you can save in your phone or print out.

Ticket refunds and exchanges are made directly according to the rules of the airline, which differ depending on the direction and fare. Note that low-cost airline tickets are usually non-refundable.

• Foreign passport
• All necessary documents as per country specific requirement
• Energy and positivity!

AirTicket is a search engine. Based on your one request, we search for a ticket in more than 100 agencies and 1028 airlines, compare the results and show you where it is sold at the cheapest price. After choosing, you book directly on the website of the airline or partner agency.

You will receive a confirmation email. If you have a question, want to cancel or postpone your flight, first contact the agency or airline where you made the purchase. If you could not, our call center is ready to help you.

Prices are indicated in our search engine in GEL (70+ other currencies also available). Direct payment depends on the supplier and is often in US dollars or Euros. If you have GEL on the card, the bank will automatically convert.

We offer full service: hotel and cruise reservations, travel insurance, installments, visa consultation, car and yacht rental. See all of our services service here.